Disability friendly hair salon

It’s hugely important to us to be inclusive in all ways and give everyone the same opportunities

Inside Manchester Hair Salon
2021 & 2023 Winner
Best Salon In the UK
British Hairdressing Business Awards
2022 Winner
Best Customer Service Award
National Hairdressing Business Awards
2018 & 2019 Winner
Best Client Experience
NHF Business Awards
2021, 2023 & 2024 Winner
Best Salon Team of the Year
British Hairdressing Business Awards
2023 Winner
Afro Hairdresser of the Year
British Hairdressing Awards
2020 Winner
Independent Salon of the Year
The Fellowship for British Hairdressing
2022 Winner
Business Salon of The Year
Salon Business Awards
2021 & 2023 Winner
Best Salon In the UK
British Hairdressing Business Awards
2022 Winner
Best Customer Service Award
National Hairdressing Business Awards
2018 & 2019 Winner
Best Client Experience
NHF Business Awards
2021, 2023 & 2024 Winner
Best Salon Team of the Year
British Hairdressing Business Awards
2023 Winner
Afro Hairdresser of the Year
British Hairdressing Awards
2020 Winner
Independent Salon of the Year
The Fellowship for British Hairdressing
2022 Winner
Business Salon of The Year
Salon Business Awards

Our Ethos

We know that visiting a hair salon and finding out it isn’t mobility-friendly can be a challenging and stressful experience especially if you’re managing mobility challenges, sensory sensitivities, anxiety or fatigue. As a disability friendly hair salon, we want your visit to feel straightforward from the start, with no awkward surprises at the salon entrance.


It’s hugely important to us to be inclusive in all ways, and we’ve done everything in our power to cater for our less physically able clients and those with health or mobility challenges so disabled clients and many disabled people can enjoy the same opportunities, the same services and the same welcoming customer experience as every other client.


If you have personal needs, prefer extra time or want clear communication throughout your appointment, just let us know when you book your hair appointment and we’ll plan around you. We can also support sensory accommodations, including a quieter, more enjoyable environment and options that can help autistic clients feel comfortable.


The salon is fully approved for disabled access by the Buildings Inspectorate, and our friendly and caring team promise a warm welcome and beautiful hair that will leave you looking and feeling fantastic after your appointment in a friendly, accessible space designed with wheelchair users and disabled people in mind.


If you’d like assistance when you arrive, our team are always happy to help, and we’ll do it in a calm, respectful way.


It all adds up to an enjoyable salon experience and an inclusive experience, not a stressful experience.

Our disability-friendly features include:

  • On-street car parking, five feet away from the front door of the salon for clients with physical disabilities.
  • On-street car parking, five feet away from the front door of the salon for clients with physical disabilities.
  • Pavement-level access to the salon entrance – ground floor reception and our consultation station so you can access the space easily and start your appointment comfortably.
  • Extra-wide doors throughout the salon for wheelchair access and for easy movement with mobility aids.
  • A lift to the styling and colour floors so you can enjoy our full range of hair services without needing stairs.
  • Inclusive staff training focused on good practice, dignity, patience and supporting disabled clients.
  • Plenty of room to manoeuvre on the salon floor, with space and privacy between the styling stations to help you feel comfortable, unhurried and supported during your visit.
  • Specially adapted toilets with approved safety lighting and alarm so you can feel safe during your salon experience.
  • Special backwash neck support on wash basins (for all clients) but with particular importance for those with a disability or limited movement helping you stay supported at the basin, with comfort and care throughout.

Our Ethos

We know that visiting a hair salon and finding out it isn’t mobility-friendly can be a challenging and stressful experience especially if you’re managing mobility challenges, sensory sensitivities, anxiety or fatigue. As a disability friendly hair salon, we want your visit to feel straightforward from the start, with no awkward surprises at the salon entrance.


It’s hugely important to us to be inclusive in all ways, and we’ve done everything in our power to cater for our less physically able clients and those with health or mobility challenges so disabled clients and many disabled people can enjoy the same opportunities, the same services and the same welcoming customer experience as every other client.


If you have personal needs, prefer extra time or want clear communication throughout your appointment, just let us know when you book your hair appointment and we’ll plan around you. We can also support sensory accommodations, including a quieter, more enjoyable environment and options that can help autistic clients feel comfortable.


The salon is fully approved for disabled access by the Buildings Inspectorate, and our friendly and caring team promise a warm welcome and beautiful hair that will leave you looking and feeling fantastic after your appointment in a friendly, accessible space designed with wheelchair users and disabled people in mind.


If you’d like assistance when you arrive, our team are always happy to help, and we’ll do it in a calm, respectful way.


It all adds up to an enjoyable salon experience and an inclusive experience, not a stressful experience.

Our disability-friendly features include:

  • On-street car parking, five feet away from the front door of the salon for clients with physical disabilities.
  • On-street car parking, five feet away from the front door of the salon for clients with physical disabilities.
  • Pavement-level access to the salon entrance – ground floor reception and our consultation station so you can access the space easily and start your appointment comfortably.
  • Extra-wide doors throughout the salon for wheelchair access and for easy movement with mobility aids.
  • A lift to the styling and colour floors so you can enjoy our full range of hair services without needing stairs.
  • Inclusive staff training focused on good practice, dignity, patience and supporting disabled clients.
  • Plenty of room to manoeuvre on the salon floor, with space and privacy between the styling stations to help you feel comfortable, unhurried and supported during your visit.
  • Specially adapted toilets with approved safety lighting and alarm so you can feel safe during your salon experience.
  • Special backwash neck support on wash basins (for all clients) but with particular importance for those with a disability or limited movement helping you stay supported at the basin, with comfort and care throughout.

Disability friendly hair salon prices

Includes wash, massage and blowdry.
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Add-on services & treaments

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Hair salon award

An inclusive experience

We’re recognised for exceptional hairdressing and customer care, winning Business Salon of the Year and Best Customer Service at prestigious hairdressing awards.

Located in Manchester city centre, we focus on your experience from start to finish. Enjoy freshly ground coffee, herbal teas, and chocolates, while your stylist provides one-on-one attention - no rotating between clients. A soothing head massage during your wash adds extra relaxation.

More than just a hair appointment, it’s time for you to unwind and leave feeling refreshed and confident.

Award

Award-winning hair design

Our vision is to design beautiful hair to the highest possible standards in a calm, relaxing environment. It is this ethos and passion that has resulted in multiple prestigious awards for our work, and we are proud to be a leading local salon for cut, colour and client experience.

Melissa and her talented team of stylists are trained in precision cutting with the world-renowned Sassoon Academy to create stunning styles and long-lasting cuts that suit you and your lifestyle.

Our talented team have won awards for:

  • Best Hair Salon UK (twice!)
  • Best Client Service
  • Best Independent Salon

Melissa is also a two-time North West Hairdresser of the Year finalist. What does this mean for our clients? Perfect hair from a disability-friendly business is just an appointment away!

Salon staff in Manchester

Let's get you booked in!

Our salon is located in Manchester city centre, in the heart of the Northern Quarter, with excellent transport links and plenty of shops, restaurants, and bars nearby.

We can’t wait to welcome you to our disabled-friendly hairdressers! Whether you’re visiting for balayage, a precision haircut, or a nourishing hair treatment, our goal is simple - to leave you with healthier, beautiful hair that makes you feel the best version of yourself.

Disability friendly hair salon FAQs

Your questions about our disabled-friendly hairdressers services answered. Common questions on booking appointments, compliance with the Disability Discrimination Act, the consultation process, and our expertise with various hair types.
Is your salon wheelchair accessible?

Yes. We have a step-free entrance, a lift, and a fully accessible toilet for disabled clients.

Can I bring my assistance dog?

Assistance dogs are always welcome at our hair salon.

Can I book a quieter appointment?

Absolutely. Once you've booked your appointment contact the salon via email or phone and let us know your preference. We want you to have an enjoyable salon experience.

Can I stay in my wheelchair during the appointment if I want to?

We can adjust our styling setup to accommodate wheelchair users.

Still have questions?

Get in touch with our balayage Manchester team if you have a different question.

More services & treatments

Browse through some of our other hair services and treatments.

Customer reviews

Read what some of our lovely clients have to say

This will be my new regular salon from now on. I've never felt more in love with my hair.

Emmi Bowles

My hair has never been better. I’m so pleased with the cut and styling.

Frances Malaney

It’s always such a treat to visit Melissa Timperley Hair Salon, I know I can rely on them for a perfect curly style and a relaxing day too.

Laura Ayre

First time at the salon, I was feeling a bit anxious due to a past bad experience elsewhere. I was made to feel really comfortable and at ease.

Louise Handsley

I can't say enough about this salon! The atmosphere is warm, inviting, and impeccably clean, which made me feel instantly comfortable.

Carl Canning

I absolutely recommend visiting not only for their amazing skills but also because after your visit you just feel so good and confident in yourself!

Federica Signorini

A first class salon with a friendly and welcoming team, who listen and use their vast knowledge and experience to make your hair look its best.

JK

They are extremely customer orientated and will go out of their way for you. The service they provide is also personally focused, each hairdresser doesn’t have multiple clients on the go at once.

Becky Torpey

Absolutely love this hair salon! All the staff are so friendly and so talented. They are very accommodating for me as a hijab-wearing Muslim woman.

Fatima Arosi

The hair cut came with a great shampoo and head massage which was extremely relaxing. It looks fantastic.

Samantha Fernandes

This will be my new regular salon from now on. I've never felt more in love with my hair.

Emmi Bowles

My hair has never been better. I’m so pleased with the cut and styling.

Frances Malaney

It’s always such a treat to visit Melissa Timperley Hair Salon, I know I can rely on them for a perfect curly style and a relaxing day too.

Laura Ayre

First time at the salon, I was feeling a bit anxious due to a past bad experience elsewhere. I was made to feel really comfortable and at ease.

Louise Handsley

I can't say enough about this salon! The atmosphere is warm, inviting, and impeccably clean, which made me feel instantly comfortable.

Carl Canning

I absolutely recommend visiting not only for their amazing skills but also because after your visit you just feel so good and confident in yourself!

Federica Signorini

A first class salon with a friendly and welcoming team, who listen and use their vast knowledge and experience to make your hair look its best.

JK

They are extremely customer orientated and will go out of their way for you. The service they provide is also personally focused, each hairdresser doesn’t have multiple clients on the go at once.

Becky Torpey

Absolutely love this hair salon! All the staff are so friendly and so talented. They are very accommodating for me as a hijab-wearing Muslim woman.

Fatima Arosi

The hair cut came with a great shampoo and head massage which was extremely relaxing. It looks fantastic.

Samantha Fernandes

Melissa Timperley Salons Manchester