Frequently asked questions

Yes. We have a step-free entrance, a lift, and a fully accessible toilet for disabled clients.

Assistance dogs are always welcome at our hair salon.

Absolutely. Once you've booked your appointment contact the salon via email or phone and let us know your preference. We want you to have an enjoyable salon experience.

We can adjust our styling setup to accommodate wheelchair users.

Yes. We price our hairdressing service based on the style, length, and time required, not on gender.

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Yes! Just let us know your preferred name and pronouns on arrival, and we’ll make sure to use them.

We have both male and female stylists, but if you prefer a female stylist, please select one of our female members of staff when booking, or call the salon and we’ll be happy to accommodate your request.

We have a dedicated women-only area where clients who wear a hijab can have their hair done comfortably. Only female clients and female stylists will be present, ensuring a relaxed and respectful hair care environment.

Yes. We provide exclusive, private appointments for high-profile clients who want a discreet and comfortable experience in Manchester's Northern Quarter. Let us know your preferences.

We understand the need for flexibility and last-minute styling for events, photoshoots, or media appearances. Contact us directly via phone, and we’ll do our best to accommodate your schedule.

Yes. Our team offers on-location hairstyling for red carpet events, film sets, fashion shoots, celebrity wedding hair and private occasions. Whether you need a quick touch-up or a full glam session, we’ll come to you. Please contact the salon directly for more information.

Hair is hair! Our clients pay for each service based on our time and expertise, not their gender. We’re proud to be one of the first salons in Manchester to offer gender neutral pricing to make the hair salon experience fairer and more inclusive for everyone, and it’s just one of the many reasons we’re one of the best men’s hair stylists around. We want everyone to look and feel their best, without being tied down to an outdated pricing system.

Take a look at our gender-neutral pricing

Yes! If you prefer a quiet and relaxing experience, we offer silent appointments where your stylist will keep conversation to a minimum, only discussing essential details about your hair.

Simply book your appointment as usual, then call or email the salon to let us know you'd like a silent appointment. We'll make sure your stylist is aware of your preference.

Absolutely. Feel free to bring headphones, a book, or simply enjoy the quiet atmosphere while we work on your hair.

If you prefer a quiet and relaxing experience, we offer silent appointments where your stylist will keep conversation to a minimum, only discussing essential details about your hair.

Simply book your appointment as usual, then call or email the salon to let us know you'd like a silent appointment. We'll make sure your stylist is aware of your preference.

We offer a full range of hair services including precision haircuts, balayage, highlights, colour correction, hair treatments, and styling—all in the heart of Manchester’s Northern Quarter.

You can book online through our website, call the salon directly, or pop into our Manchester Northern Quarter location—we’re always happy to help find a time that suits you.

Yes, every appointment starts with a thorough consultation to understand your hair goals, lifestyle, and what will work best for your hair type and texture.

Our Northern Quarter salon has lift access and a wheelchair-accessible toilet. We’re proud to offer an inclusive space that caters to all clients.

Yes, our Manchester salon is open on Mondays (but please check bank holidays).

Yes, there are several car parks within walking distance of our Northern Quarter salon, including nearby pay-and-display and multi-storey options.

Melissa Timperley Salons is located in Manchester’s Northern Quarter and is easily accessible by tram, train, or bus. The nearest Metrolink tram stops are Shudehill Interchange (5 mins walk), Market Street (5–7 mins walk), and Piccadilly Gardens (6–8 mins walk). We’re also around a 10–12 minute walk from both Manchester Piccadilly and Manchester Victoria train stations.

Yes. Absolutely. You can bring your laptop along to your hair appointment. Our hair stations are large enough to comfortably accommodate you. We also have power sockets so you can charge your devices.

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Absolutely. We’ve designed our private areas to give you that same salon feeling – from expert styling to a relaxing head massage – so you never feel like you're missing out on any part of the salon experience. It’s all about feeling amazing, inside and out, and getting the perfect haircut.

Yes. Whether you need a quick blow dry or a complete restyle, our stylists will recommend the best treatments and haircut options to suit your lifestyle, hair goals, and preferences.

K18 is a scientifically advanced bond-building treatment that repairs damaged hair at a molecular level. Unlike traditional conditioners, it penetrates deep into the hair structure to reverse damage from heat, colouring, and chemical treatments.

K18 helps to restore strength, elasticity, and smoothness, making hair feel softer, shinier, and healthier. It's biomimetic hair science formula repairs broken bonds caused by bleaching, colouring, heat styling, and chemical treatments, with long-lasting results.

Wellaplex is a professional bond-strengthening treatment designed to repair and protect hair during and after chemical treatments. It works by reinforcing the internal hair structure, reducing breakage, and improving overall hair health.

Wellaplex helps rebuild hair bonds, making hair stronger, smoother, and shinier. It reduces damage from colouring, bleaching, and heat styling while improving elasticity and softness.

Fabriq is a professional hair treatment designed to strengthen, smooth, and repair hair while reducing frizz and improving manageability. It works by reinforcing the internal structure of the hair, making it healthier and easier to style.

Fabriq helps to repair damage, reduce frizz, enhance shine, and make hair more resilient. It also helps speed up blow-drying time and keeps hair looking salon-fresh for longer.

Beauty Potion by Authentic Beauty Concept is an instant moisture treatment designed to provide intense hydration, smoothness, and shine for all hair types. It helps to protect the hair while leaving it soft, manageable, and naturally radiant. It lasts in the hair for up to 6 weeks and can reduce blow drying time.

This treatment offers instant nourishment and anti-frizz control. It enhances the hair’s natural beauty without weighing it down. It's not called Beauty Potion for nothing, it really does beautify the hair.

K18 is suitable for all hair types, which makes it a fantastic addition to our salon offering. Any hair type that is in need of a hydration boost will love K18, thanks to its wonderful ability to heal hair from the inside out.

K18 is perfect for any type of hair – coloured or not – that needs a hydration boost. We especially recommend K18 for coloured hair but there are plenty of other factors that can damage hair too, such as pollution, sun, and different styling products. Everyone can benefit from k18!

Watch your hair transform in just 4 minutes! The really big benefit is that the treatment only takes a few minutes, but gives healthy hair and long-lasting and progressive results. Sounds like a big win to us!

K18 is vegan and cruelty-free, which is another reason we love it here in the salon. Hair repair never felt so good! K18 is also free of sulphates, parabens, phthalates, silicones, artificial colours, sodium chloride and formaldehydes.

Yes, we stock a curated range of salon-approved products, so you can take home what your stylist recommends. This includes Authentic Beauty Concept Hydrate, Glow, Amplify, and Replenish ranges, dry shampoo, and other styling products. Unite, K18  Leave-In Molecular Repair Mask and more. Check out our online shop for all the products.

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The Fabriq treatment lasts in the hair for up to 3 months. It is prolonged by using their recommended shampoo and conditioner, which you will receive as part of your treatment.

Beauty Potion is vegan and cruelty-free which is another reason we love it here in salon. Hair repair never felt so good! It's is also free of sulphates, parabens, phthalates, silicones, artificial colours, sodium chloride and formaldehydes.

Watch your hair transform in just 1 minute, but the results are long-lasting. Sounds like a big win to us!

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Yes – K18 is clinically proven to reverse damage at the molecular level, making it ideal for clients who regularly use heat tools. Whether it's daily blow dries or heat styling for events, this treatment helps restore smoothness, softness and shine from the inside out.

Unlike surface-level products, K18 uses a patented molecular breakthrough that works on a biomimetic level. Instead of just coating the hair, it reconnects broken keratin chains to truly repair damage. It's where biotech meets haircare – and the results speak for themselves.

To improve the effectiveness of K18, we often recommend using a detox shampoo first to remove product build-up. This creates a clean canvas for the leave-in molecular repair treatment, allowing it to penetrate deeply and deliver progressive results.

Absolutely. K18 is colour safe and actually helps protect hair during the colouring process. It restores hair strength and resilience, helping to maintain colour vibrancy and reduce frizz or dullness after your appointment.

K18 works on a progressive basis, meaning the results improve with continued use. While you’ll notice stronger, shinier hair after your first treatment, regular in-salon or at-home use builds long-term strength and smoothness.

Our team is trained in all hair textures, lengths, and styles. Whether that's thin, thick, coarse, curly, straight, short or long hair, owner Melissa retrains every team member to be specialised in all hair types, ensuring an inclusive experience for everyone in our award-winning Greater Manchester salon.

No, all our services are gender-neutral. You can book based on hair length/type or the service you need.

Yes. We’re here to support you at every stage of your journey, whether you want a subtle change or a complete transformation.

Yes, our stylists are experienced in cutting and styling all curl types, from loose waves to tight coils. We use techniques that enhance your natural curl pattern and reduce bulk or frizz.

Absolutely. We offer consultations to discuss your hair goals, recommend styles, and create a plan that works best for your curls and lifestyle. Just get in touch with the salon direct to arrange a consultation on your first visit.

Yes, our stylists are highly experienced in cutting, styling, and treating Asian hair, which is often thicker, straighter, and more resistant to styling. We use precision cutting techniques to enhance natural movement, volume, and shape.

Yes, our stylists are experienced in Afro-textured haircuts, styling, and treatments. We work with all curl patterns, from loose curls to tight coils, and use techniques that enhance the natural beauty, volume, definition and shape of your hair.

Our team is highly skilled, with years of experience in precision cutting, textured haircuts, and advanced styling techniques. Our salon owner has even designed her own professional scissors and runs a hair-cutting masterclass, ensuring that every stylist is trained to the highest standard.

Of course! Whether it’s a celebrity style you admire or a photoshoot in a magazine, a picture can give your stylist an idea of the look and style you’d like to achieve. But don’t worry if you’re not sure what style to go for – we’re  here to help you find a style and overall look that leaves you feeling (and looking!) like you at your very best.

We create everything from classic short back and sides to modern high fades, layered cuts, and textured looks. Whether you're after something sleek or more relaxed, we'll shape a hairstyle that suits your face shape, hair texture, and lifestyle.

Unlike many barbers, we blend precision-cutting with personalised consultations and high-end styling. Our techniques go beyond standard barbering to give you a great haircut, using both scissors and clippers to create a sharp, long-lasting shape with real depth and detail.

We believe great male grooming is about more than just a haircut. You can add on treatments like scalp massages, conditioning treatments, and even hair colour or highlights to enhance your overall style and confidence.

Absolutely. Our stylists are experts in men’s colour, from subtle blends to bold changes. We offer full coverage, grey blending, and bleach or fashion colours – all designed to enhance your natural features and bring out your personal style.

This depends on the service, but most men’s haircuts take between 45 minutes and an hour. Appointments that include colour, highlights, or extra treatments will take longer.

We never rush – it’s about achieving the best results and giving you great service with the right amount of time and care.

Definitely. Creating a friendly and safe space for all is one of our core values. From the moment you visit us, we want you to feel comfortable, seen and celebrated – not just as a client, but as an individual.

Absolutely! We celebrate self-expression, pride, beauty and creativity. Our stylists are experienced in working with a wide range of hair types, wigs, and styles, and we’ll help you create a look that reflects your personality on and off stage.

Yes – that’s exactly how we work. We offer gender neutral pricing based on the time and expertise required, not traditional gendered categories. This ensures fairness and flexibility for all clients.

Yes. Whether you’re transgender, non binary, or questioning, our team provides a safe space where you can explore different styles with confidence and respect. We’ll work with you to find a haircut or hair colour that helps you feel like yourself.

Yes. We’re here to support you at every stage of your journey, whether you want a subtle change or a complete transformation.

Of course. Every appointment starts with a personalised consultation to explore what you want to achieve. We’ll consider your hair type, colour goals, identity, and how the style fits your everyday life.

Yes – we offer advice and support for clients who wear wigs, whether for performance, transition, hair loss, or personal style. Our team can help shape, colour or style wigs with care and creativity.

We understand that finding a hijab-friendly salon in Manchester for your first visit can be daunting. From the moment you arrive, our whole team will make you feel welcome, comfortable and cared for throughout the entire experience.

You’re in safe hands. Whether it’s your first salon visit or you’re planning a big change, we take the time to understand what you want to achieve. Our team is passionate about creating styles that enhance your natural beauty and boost your confidence.

Our salon in Manchester is home to certified curl specialists with extensive training in curl education and precision techniques.

We understand the science behind natural curls, coils and waves, and we tailor every curly cut to suit your unique curl pattern.

Whether you're embracing your natural hair for the first time or have years of experience dealing with curls, you're in safe hands.

Every curl is different – that’s why we cut and style each curl individually. From soft waves to tight coils, we assess your natural curl pattern and texture before choosing the right techniques.

Our goal is to create a shape and style that enhances your curls while making everyday styling easier.

A curly cut is a specialised technique designed specifically for curly hair.

The cutting technique used depends on your natural texture. Usually we cut the hair when it’s wet to see its natural form and then again when it is dry as a curl by curl method, to see how they spring and fall.

This tailored process helps us shape your curls more accurately and enhance their natural beauty.

Absolutely. We regularly treat clients whose hair has been stressed by shoots, shows and heat styling. Our stylists offer expert advice, salon-grade hair products and hair colour and tailored treatments to restore damaged hair and ensure you’re always red carpet ready.

Of course. Our celebrity clients often come to us for creative guidance and expert consultation. Whether you're preparing for a public appearance or just want to refresh your look, we’ll recommend styles that flatter your face, suit your hair type, and reflect your personal brand.

Yes. From beautiful balayage to statement highlights, our stylists are trained to create camera-ready hair that photographs perfectly. Whether you’re on set, on stage or attending a premiere, we’ll help you achieve a polished and professional end result.

From your first appointment to your next visit, we offer a seamless, celeb-friendly experience with 1:1 attention from your stylist, private buzzer entrance and a personalised service. Our team is passionate about creating amazing hair for high-profile individuals – every detail, from consultation to cut, is designed with your comfort and image in mind.

Yes. Our stylists are experienced in working with all hair types, including curly, coily and textured locks, frizzy hair, blonde hair and everything in between. Many of our celebrity clients rely on us to style and treat their unique hair types for TV, film and fashion work – and we deliver stunning results and great hair every time.

Yes, we provide natural grey blending, full coverage, and fashion colour services for men. Whether you want to cover greys subtly or go for a bold new look, we’ll help you achieve the perfect shade.

We offer a variety of highlighting techniques, including balayage, foils, babylights and face-framing highlights. Whether you want a subtle sun-kissed effect or bold contrast, our stylists will customise the perfect look for you.

Yes, We specialise in highlights for all hair colours and textures. Whether you want warm caramel tones, cool ash blondes, or vibrant fashion shades, we can create a customised look that complements your natural hair colour.

Yes, we require a patch test at least 48 hours before your appointment to check for any allergic reactions. This is essential for all colour treatments, including balayage, tints, and highlights. Please call the salon to arrange your patch test appointment.

Balayage is a freehand technique for a natural, sun-kissed look with soft regrowth, while traditional foiled highlights create a more structured, even lift from root to tip. Your stylist can recommend the best balayage technique based on your desired result.

Yes, but the outcome depends on your current hair colour. Colour-correcting treatments or a gradual lightening process may be needed to achieve the best results, especially if your hair has dark or box dye.

Yes, we require a patch test at least 48 hours before your appointment to check for any allergic reactions. This is essential for all colour treatments, including balayage, tints, and highlights. Please call the salon to arrange your patch test appointment.

Balayage is low-maintenance and can last 3-6 months, depending on your hair type and how well you care for it. A toner refresh every 6-8 weeks helps keep the colour vibrant and free from brassiness.

Yes, we require a patch test at least 48 hours before your appointment to check for any allergic reactions. This is essential for all colour treatments, including balayage, tints, and highlights. Please call the salon to arrange your skin test appointment.

Our bleach and tone treatment includes K18, a bond-repairing formula that protects and strengthens your hair during the lightening process. Described as an upgraded version of the Olaplex hair treatment, this service is ideal for achieving platinum blonde, icy tones, or cool blondes while keeping hair healthy.

A regrowth tint is used to cover new hair growth, ensuring a seamless blend with your existing colour. Most clients book a regrowth tint every 4-6 weeks, and if you want added dimension, you can choose a regrowth tint with highlights or lowlights.

Yes, balayage with root coverage blends your natural roots into the balayage for a seamless transition. This is perfect if you want low-maintenance colour with a soft, natural-looking regrowth.

Reverse balayage is one of the hottest hair colouring techniques right now, and is especially popular around autumn and wintertime. It refers to adding darker shades to the roots or throughout the hair, rather than adding the lighter shades you see in traditional balayage highlights. The reverse balayage technique creates a more natural look, and is a great way to transition back to darker hair or change up your hair after the sun-kissed summer months.

Balayage won’t cover up grey hair, but it can help you embrace it. Subtle balayage can help to blend grey hair growth more naturally into the rest of your hair to reduce the appearance of regrowth. Or why not try a silver balayage to show off your grey hair with intention for a bold and oh-so stylish look.

Our talented stylists are used to creating gorgeous looks on previously coloured hair. Sometimes, the colour and condition of your hair may mean we have to go through a few extra steps like pre-lightening or colour correction to achieve your desired look, but we’ll always discuss this with you as part of your colour consultation.

The one key difference between highlights and lowlights is that highlights use bleach to lift and lighten, while lowlights take your base colour down a few shades darker to add extra dimension.

Grey blending is a colouring technique that softens and blends your natural grey hair colour with lowlights or tonal highlights - so your greys look intentional, not covered.

It can be done in multiple ways depending on the desired outcome and maintenance levels.

Not completely. Grey blending is designed to blend rather than hide every grey strand, giving a softer, more natural colour grow-out.

Book in for a complimentary hair colour consultation to discuss how this would be achieved and we can give you a personalised quote.

We’ll assess your hair type, hair health, existing colour, and personal goals to create a balanced approach that suits you perfectly.

Blending grey hair can vary depending on your hair type, how fast it grows, and the technique our hair stylists use.

Grey blending is designed to be a lower maintenance hair colour in the long run compared to full colour. However, if you have previous colour that needs lifting or adjusting, we may need a few appointments up front to achieve the perfect blend.

Yes! Grey blending can be customised for most hair types and textures. We always start with a consultation to create a plan that suits you and your natural beauty.

Of course. Our master colourists can apply colour, highlights, or balayage in our hijab-friendly space. You’ll receive expert advice, a personal touch, and amazing results – all in a setting where you feel completely at ease.

Absolutely. Highlights can enhance brown hair or dark hair beautifully, whether you’re after soft caramel highlights, golden tones, or something bold and bright. We’ll assess your current colour and recommend the ideal way to lighten specific sections of your hair to create depth, dimension and a flattering blend.

Golden highlights add warmth and radiance to your hair and are a popular choice for a sun-kissed look. This tone works well on both brunettes and blondes and can be adapted to suit your skin tone. During your consultation, we’ll suggest the right shade to enhance your natural hair colour and overall style.

A money piece is a bold face-framing highlight that brightens the area around your face. It’s a great way to add contrast and light without committing to full highlights. Whether you choose soft balayage highlights or foils, we’ll customise the placement to suit your haircut, features and hair goals.

Yes. Face framing highlights or balayage techniques are perfect if you want a low-maintenance look. Depending on the depth of your natural base and the desired outcome we can work with you to help the colour to grow out softly and require less frequent top-ups. They’re ideal if you’re looking for a fresh update without committing to regular colour appointments.

For a bright, summer-ready style, we can use a mix of bright blonde, honey, or even strawberry blonde highlights to lighten your tresses. Whether you’re after subtle sun-kissed strands or a more dramatic transformation, we’ll create a look that suits your skin tone and works with your natural colour.

Highlights can beautifully enhance red hair, adding dimension and richness. Golden or copper-toned highlights can brighten your locks, while a mix of strawberry or honey shades can create a warm, vibrant finish. We’ll advise on the best tones to complement your current colour.

We always prioritise the health of your hair. Our expert colourists use high-quality products and may recommend treatments like K18 or Beauty Potion to protect and condition your highlighted hair. We’ll also suggest the right shampoo and conditioner to maintain colour and keep your hair looking and feeling healthy.

Absolutely. Grey blending can add shine and dimension to tired or dull hair by using carefully chosen shades that suit your skin tone and personal style. It’s a great way to refresh your look while embracing your natural beauty.

Yes – semi permanent colour can be used in grey blending treatments, especially if you're looking for a softer transition or want to explore different tones before committing. We'll advise the best option during your consultation.

Grey blending can be tailored to suit any hairstyle – whether you wear your hair long, short, curly, or straight.

The goal is always to enhance your natural features and create a look that reflects your personality and lifestyle.

Our expert stylists consider your natural hair colour, skin tone and desired finish to create a custom blend of highlights, lowlights or toners.

This ensures your final look is stunning, seamless and uniquely yours.

Get in touch with us or use our online booking system.

We recommend booking a toner or glossing treatment every 4–6 weeks to refresh your colour and keep it vibrant. For home care, your stylist can recommend products to protect your colour and keep your hair feeling healthy. Low-maintenance options like balayage are also a great choice if you prefer fewer salon visits.

Absolutely – we encourage you to bring photos, whether it’s something you’ve seen online, from a previous visit, or a look you’ve been dreaming of. Our colourists use inspiration images to guide your personalised consultation and create a result that reflects your vision while enhancing your natural hair. Even showing pictures of hair colour that you don’t like can be very helpful to your stylist. 

Your appointment starts with our 3Cs consultation – Cut, Colour and Condition. We'll discuss your colour history, desired results, and lifestyle to ensure your new look is tailored to you. Whether it’s your first visit or a regular refresh, we take time to explain every step so you feel confident throughout.

Yes – our award-winning team includes expert colourists trained in corrective work. Whether you’ve had a colour mishap elsewhere or simply want to change things up, we can help you achieve your dream look safely. We’ll assess your hair’s condition, explain the process, and create a bespoke plan with results you’ll love.

Yes – we offer silent appointments for any service. If you'd prefer a quiet, more relaxing experience, simply email or call us in advance and let us know. We want every client to feel comfortable and cared for from the moment they arrive. 

We’re proud to be a multi-award-winning team, known for our creativity, technical skill and personal approach. From London Fashion Week to national colour competitions, our hairdressers and colourists are constantly refining their talent through advanced training and exciting industry collaborations. Clients rely on us for outstanding colour and exceptional service.

Yes – we offer everything from full grey coverage to bespoke grey blending. Whether you’d like to embrace your natural tones or completely transform them, we’ll guide you through the best options. Our grey blending service is especially popular for creating a soft, dimensional result that’s both modern and low-maintenance.

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Of course – our colour transformation service is ideal if you’re ready for a bold new look. We’ll take time to assess your hair’s current shade, condition and colour history before creating a personalised plan. Your transformation will be expertly applied and finished with care – with healthy, head-turning results guaranteed. If you’re not sure what to book for why not come in for a consultation so that we can assist you on what will work best for your hair. Simply contact the salon to make a consultation appointment.

Our stylists will create a bespoke balayage colour that’s personal to you, your hair, and your style to complement your features and enhance your natural beauty. 

Absolutely! Balayage can add dimension and movement to short hair just as beautifully as it does for longer styles. Strategic placement of colour can help frame the face and create a soft, natural look.

To extend the staying power of your balayage, we recommend using sulphate-free shampoo, avoiding excessive heat styling, and booking regular toner touch-ups. This keeps your colour fresh and prevents brassiness.

While balayage uses sweeping strokes for a blended effect, a dip dye has a more defined contrast between the base colour and the ends. Balayage gives a more natural, sun-kissed result, whereas dip dye is bold and high impact.

Yes – balayage can enhance curls, waves or straight hair. Our stylists personalise the technique to suit different hair types, helping to draw attention to your hair’s natural texture and shape.

If you have warm undertones, golden, caramel, honey, creamy blonde and light blonde balayage shades can add radiance and create a cohesive look that complements your skin tone and eye colour.

If you have cool undertones the goal is to complement the skin’s natural coolness without making it look washed out.  Ash blonde, icy or platinum blonde, ash brown, mushroom brown and cool mocha would create a beautiful multitonal blended balayage.  

Definitely. Adding balayage to the front sections of your hair is a great way to frame the face and highlight your features – especially if you have layers or bangs.

The best balayage is the one that works with your lifestyle, base colour, and personal style. Whether you want a soft, subtle change or something bolder, our expert colourists will tailor the shades and placement for you.

Yes. Balayage is ideal for blending in roots because it creates a more natural look that grows out softly. It’s a low-maintenance option for those who want fewer salon touch-ups.

A balayage is the perfect pick-me-up! Whether you're after brightness through the mid lengths or a few golden face-framing pieces, it can lift your overall style without a drastic change.

Yes – balayage offers a more natural colour result compared to traditional highlights, which tend to be more structured. Balayage blends beautifully with your base colour for a softer finish.