Melissa Timperley Salons awarded Best Client Experience for the second year in a row

2 December 2019

At a glittering award ceremony on Sunday 18 November 2019, we were delighted to be awarded Best Client Experience in the National Hair and Beauty Federation’s prestigious Business Awards.

These awards celebrate the success of outstanding professionals in the hair and beauty industry and the Salon faced impressive finalists from across the country.  It was a great joy to win this award for the second year in a row – particularly as part of the judging approach involved a mystery shopper visiting the Salon.

NHBF president Ian Egerton said, “The entries we received this year were of an extraordinarily high quality and the judges were hugely impressed. Choosing the overall winners from such a strong field of finalists was a tough task, and we’d like to congratulate everyone who made it to the final.”

The Salon was particularly commended for its impressive client journey and the attention to detail it puts into every client experience.

Commenting on the Award win, Melissa Timperley said “Receiving this NHBF Business Award for the second year in a row is a great achievement.  We faced equally worthy competitors and are delighted that our continuing efforts to creating an outstanding client experience have been recognised.  I would like to pay tribute to my team, who always care and want to create a wow experience for each and every client.  And I would also like to thank our wonderful clientele, whose loyalty and support is so appreciated.”

Take a tour

To find out more about the Melissa Timperley Salon’s client experience, take a look at this video.

And here’s a video of Melissa collecting the Award.


Why not try our award-winning client experience?

Try our award-winning approach for yourself by booking an appointment with one of our talented team on 0161 834 5945 or email

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