Frequently Asked Questions

Naturally, we anticipate you may have questions before visiting the salon. If you don’t see an answer to your specific question though, please do get in touch via

Do you have an appointment only system?

Yes, we do, and booking can only be made by telephone and online. We don’t accept any unscheduled appointments or any walk-in visits to our salon to make an appointment.

I’m a new colour client to the salon, do I need a colour patch test?

Yes, every client in the salon needs to undergo a patch test 48 hours before their appointment. We also recommend that every new client comes to the salon for a consultation with one of our stylists to determine exactly what your appointment should be.

I’m not sure what to book when looking online, what do I do?

Don’t worry, you can call the salon on 0161 834 5945 and our wonderful front of house team will be more than happy to help and advise on the best option for you.

Can I ask a stylist to wear a mask if I still feel uncomfortable?

Our aim is to make you as comfortable as possible in the salon so, if requested, your stylist will wear a mask when working in close proximity to you.